Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...hiring Part-Time & Full-Time Delivery Drivers at the following location: Dominos 955 Wabash Ave Hourly Wage + Tips paid daily + Gas Reimbursement Daily = $15+/per hr on average Why work for us? Competitive pay- Our drivers average $15.00/Hour including tips....
...McIntosh Box and Pallet is hiring a 1st Shift CDL A Driver in Bernhards Bay, NY! We are seeking a dependable and organized CDL A Truck Driver to join our team and ensure safe, timely, and accurate deliveries. This position offers the opportunity to build strong relationships...
...A leading insurance claims training company in Grand View, Idaho is seeking Independent Insurance Claims Adjusters to join their team. This role requires Licensed Claims Adjusters to help individuals and businesses recover from disasters while enjoying the flexibility...
...Description Texas Roofing , a Tecta America Company, is a trusted Central Texas commercial roofing contractor with 90 years... ...support of Tecta's national network. We're looking for a Project Manager who knows how to run work, not just manage paperwork. We win...
...POSITION SUMMARY As a Carrier Sales Representative, you will work with our network of trucking carriers and build new partnerships to move freight efficiently and cost-effectively. Youll monitor market pricing, secure reliable capacity, and coordinate the movement of...