Job Description

Job Description

Job Description

Job Title: Day Porter — Commercial Building

Position Overview

The Day Porter is responsible for maintaining a clean, safe, and professional environment in a commercial office/retail building during daytime hours. This role focuses on visible, front-of-house cleaning and upkeep, quick response to tenant and visitor needs, and excellent customer service to support building operations and tenant satisfaction.

Key Responsibilities

• Maintain appearance of lobbies, corridors, restrooms, elevators, stairwells, break rooms and other common areas:
• • Sweep, mop, vacuum, dust, spot-clean carpets and upholstery, and clean glass/surfaces.
  • Empty and replace liners in trash/recycling receptacles; transport waste to designated disposal areas.
  • Clean, sanitize, and restock restrooms (soap, paper products, towels).
  • Wipe down and sanitize high-touch points (handrails, door handles, elevator buttons).
• Monitor and replenish building supplies (paper products, hand soap, cleaning supplies) and submit supply requests when inventory is low.
• Report larger maintenance issues to facilities/engineering.
• Respond promptly and courteously to tenant and visitor requests and complaints; escalate unresolved issues to supervisor.
• Conduct scheduled walkthroughs and log building condition, incidents, or safety hazards; complete shift reports.
• Maintain cleaning equipment (vacuum, floor machine) and report equipment malfunctions.
• Follow safety procedures, use proper PPE, and adhere to building access and security protocols.
• Assist with special cleaning projects and event setup/cleanup as needed.

Qualifications

• Previous janitorial, custodial, or day porter experience in commercial buildings preferred.
• Strong customer-service skills; professional appearance and demeanor.
• Ability to work independently with reliable time-management skills.
• Ability to lift/move up to 40 lbs and perform physical tasks (standing, bending, climbing stairs) for shift duration.
• Familiarity with cleaning chemicals, equipment, and safety procedures; ability to follow MSDS guidelines.
• Availability to work daytime hours; some flexibility for occasional early mornings, late shifts, or weekends as required.

Certifications (preferred but not required)

• OSHA 10 or similar safety training
• Bloodborne Pathogens training
• CPR/First Aid

Working Conditions & Schedule

• Typical schedule: daytime shift (e.g., 8:00 AM–3:30 PM or 9:00 AM–4:30 PM), Monday–Friday.
• Indoor/Outdoor environment with regular exposure to cleaning chemicals and dust.
• On-call or overtime may be required during events, emergencies, or special projects.

Performance Measures

• Cleanliness and appearance of assigned areas as measured by inspections and tenant feedback.
• Timely completion of assigned tasks and accurate shift reporting.
• Responsiveness to tenant/visitor requests and escalation of maintenance issues.

Horizons Commercial Cleaning is an equal opportunity employer committed to diversity and inclusion.

At Horizons Commercial Cleaning we are all about high standards in cleaning. Our relentless passion for excellence and customer service means we continuously invest in improving our processes, equipments, motivating our employees and prioritizing our relationship with you.

When it comes to running your business we know the importance of selecting a reliable, trusted service provider. And when it comes to cleaning your office (or home), you want trusted professionals who will treat your place like their own and deliver exceptional results.

Company Description

At Horizons Commercial Cleaning we are all about high standards in cleaning. Our relentless passion for excellence and customer service means we continuously invest in improving our processes, equipments, motivating our employees and prioritizing our relationship with you.\n\nWhen it comes to running your business we know the importance of selecting a reliable, trusted service provider. And when it comes to cleaning your office (or home), you want trusted professionals who will treat your place like their own and deliver exceptional results.

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